Shipping & Returns

✈️ Worldwide Shipping

We proudly ship our exclusive collections worldwide. All orders are carefully processed within 1–2 business days and delivered via trusted couriers such as DHL, FedEx, or premier local postal services. Each package includes comprehensive tracking information for your peace of mind.

Estimated Delivery Times:

  • πŸ‡ͺπŸ‡Ί Europe5–10 business days
  • πŸ‡ΊπŸ‡Έ USA & Canada7–12 business days
  • 🌍 Rest of the World10–15 business days

*Important Notice Regarding Delivery Times: While we strive to meet these estimates, please note that during periods of exceptionally high demand or due to the meticulous nature of our fulfillment process, some orders may experience delays. In certain cases, delivery may take up to 12 weeks or more. We deeply appreciate your patience and understanding as we ensure the highest quality for your Dusk Store pieces.*

πŸ’³ Secure Checkout

Your privacy and security are our top priorities. All orders are processed securely through Stripe with advanced SSL encryption. We proudly accept:

Visa, Mastercard, American Express Β· Apple Pay Β· Wise & Bank Transfer

*Your personal data and payment details are strictly protected at every stage of the checkout process. All orders are securely processed and shipped worldwide with full tracking.*

πŸ” Returns & Exchanges

We want you to absolutely love your Dusk Store purchase. If for any reason you are not fully satisfied, you may request a return or exchange within 15 days of delivery.

To be eligible, items must be unused, in their original luxury packaging, and with all protective elements and tags strictly intact. Please contact us before returning any item to receive proper instructions and approval.

How to Request a Return:

  1. Contact us via WhatsApp or email within 15 days of receiving your order.
  2. Provide your order number and a brief reason for the return or exchange.
  3. Follow the instructions provided by our dedicated team, who will guide you through the process and supply the authorized return address.

For any questions regarding shipping, delivery, or returns, please contact our customer service.

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